Shipping & Delivery
DELIVERY
Our stock is live! We will indicate if an item is ‘in stock’, ‘on back order’ or ‘out of stock’ – if an item is on back order we will contact you with an estimated wait time as soon as we can.
Royal Equestrian deliver worldwide with a choice of couriers.
CUSTOMS & DUTIES
All EU & overseas countries shop tax free and so as the buyer, you are responsible for paying any duties, customs and handling fees that are required by your country for importing goods.
Please contact your local customs office for more information on duties and charges. If your order is returned due to duties & taxes not being paid, Royal Equestrian will refund the cost of the goods less any shipping and returns costs.
It is your full responsibility to verify the duties and customs charges of importing to your country.
DELIVERY - UK
We offer a number of delivery options within the UK with Royal Mail or DHL Express, starting from £4.95 – all of these options are fully tracked.
Orders are shipped Monday-Friday, Royal Mail next day delivery is guaranteed until 2pm. Please ensure you give us a valid mobile number for delivery notifications.
Royal Mail 48 hours – £4.95 (Free for orders over £150)
Royal Mail 24 hours – £7.95
Royal Mail next day by 1pm – £12.95
Royal Mail Saturday Delivery – £14.95
DHL Express – £9.95
DELIVERY - Europe
We offer delivery options with DHL Express, DHL Economy or Royal Mail (view the Royal Mail delivery partners here) – all delivery options are fully tracked.
Orders are shipped Monday-Friday. Please ensure you give us a valid mobile number for delivery notifications.
EU delivery starts from £10.
Please note, you are shopping tax free. As the buyer, you will be liable for any taxes, duties and fees associated with importing goods into your country.
DELIVERY - USA & Canada
We offer delivery options with DHL Express, or Royal Mail with USPS or Canada Post – all delivery options are fully tracked.
Orders are shipped Monday-Friday. Please ensure you give us a valid mobile number for delivery notifications.
Royal Mail – USPS or Canada Post – £18 (~5 days)
DHL Express – USA £35 (~2 days) Canada £45 (~2 days)
Please note, you are shopping tax free. As the buyer, you will be liable for any taxes, duties and fees associated with importing goods into your country.
DELIVERY - Rest of world
We offer delivery options with DHL Express, DHL Economy or Royal Mail (view the Royal Mail delivery partners here)
Royal Mail deliveries are only tracked where ‘tracked’ is stated, some options are only signed for and can take up to 30 days.
Orders are shipped Monday-Friday. Please ensure you give us a valid mobile number for delivery notifications.
Rest of world delivery starts from £20 – please email [email protected] and a member of the team can inform you of the cost.
Australia – from £20
China – from £20
Hong Kong – from £15
Israel – from £20
Japan – from £30
Kuwait – from £30
New Zealand – from £30
Qatar – from £35
Singapore – from £20
Please note, you are shopping tax free. As the buyer, you will be liable for any taxes, duties and fees associated with importing goods into your country.